Discover how our specialists help customers across various industries align their teams, improve processes, consolidate costs and reduce inefficiencies.
Sentify worked with a leading AI group dedicated to advancing responsible AI development. This collaboration aimed to provide consultation on the firm’s Enterprise Service Management (ESM) approach, and implement Atlassian best practices across various departments, with a specific focus on Jira Service Management (JSM) enablement.
A prominent global insurance group, operating in over 50 countries worldwide, sought to modernize its infrastructure by migrating its extensive and intricate global Data Center (DC) instance to the cloud. With over 10,000 users spread across various regions, the company faced the challenge of orchestrating multiple engagements and migrations simultaneously.
A government services agency aimed to enhance the efficiency and reliability of its Salesforce system to improve service delivery and case management. The digital delivery team focused on significantly improving the system’s performance and reliability.
A healthcare provider had been using a traditional ‘service management’ system encompassing change, incident, request, problem, and asset management. Despite IT’s desire to shift to a more modern solution, they faced resistance from stakeholders due to the lack of a compelling event to initiate change.
A financial services customer, after spending two years in the discovery and planning phase for migrating to Atlassian Cloud, found themselves mired in indecision and a loss of confidence, without having initiated even a trial migration.
A larger insurer, and long-time user of Atlassian Server for 15 years, faced significant internal resistance to migrating to the Cloud. Concerns ranged from data sensitivity and PCI compliance risks to the identification of customer accounts.
