Welcome to the Sentify resource area where you can read informative insights written by our experts.

5 Ways Jira Service Management Can Transform Your Enterprise

In today’s dynamic business environment, characterized by constant change and ever-evolving customer demands, efficient service management is no longer a luxury, it’s a necessity. This blog post explores how Jira Service Management, a powerful IT service management (ITSM) solution from Atlassian, can revolutionize your enterprise across various departments.

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Atlassian Administration and The Human Factor

Successful Atlassian administration requires both technical expertise and attention to the human factor. While technical knowledge is crucial, understanding the people involved is often overlooked. The human factor involves effective communication with team leads and users, emphasizing reusability to avoid duplication, and recognizing the psychological aspects of user needs.

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Service Management Transformation – Big Bang?

We’ve all felt the pain of big waterfall project — the pressure of functionality dropping and teams asking for more time and money. Post-implementation reviews lead to teams reflecting on what they could have done differently, but usually it too little too late.

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