Atlassian Gold Global
AWS Select Partner
Atlassian Gold Global Solution Partner
GitLab Select Channel Partner
Microsoft Gold DevOps Partner
Parasoft APAC Distributor
ALM Works APAC Partner
AUCloud Data Sov. Hosting Partner
Reducing Churn and Improving Customer Satisfaction
The Mine Sweeper and Clearance Diving Systems Program Office in Defence had recently adopted a Kanban-driven approach to organising their work. They had aspiration to improve the cadence of outputs to customers and fix the prioritisation issues across multiple teams and service providers.
The Circuit Breaker That Initiated the Transformation Journey
Twelve months into an ICT transformation program, little had changed in their organisation. There were bottlenecks at every turn. Every major area of the company including Governance, Architecture, Infrastructure, Change Management, Security, and Leadership were experiencing problems.
Restoring Confidence In ICT Delivery.
The NZ Government Superannuation Fund was looking for a substantial improvement in its ICT operational and support service levels. With our help they were able to move to a new service delivery construct that included a regular cadence of feature development, strong IT governance, technical guardianship, and robust support.
Agile & DevOps Discovery & Current State Assessment by Doing
Actions over words breaks consultant fatigue to build trust and momentum. Allowing the University of Newcastle to embrace a new beginning.
Combining Customer Value Mapping and Risk for Safer Delivery
While a cross-programme workshop seemed unnecessary overhead, the opposite was proven. “Now we cannot see how such a programme could be successful without one. We aligned teams, and galvanised improvement priorities with a renewed energy. It was altogether a very worthwhile exercise."
Creating clarity and alignment on digital strategy through openness, transparency and self assessment.
The last thing Tasman District Council (TDC) wanted was an independent viewpoint on digital strategy and an industry assessment on its maturity. They didn't want to go through an exercise to find out where they were at only to then ask. What do we do? They wanted to move forward.
Eliminating Infrastructure Drift and Reducing RTO From Days To Minutes
Merging infrastructure management with the application build pipeline brings development & operations together. That sounds like DevOps.
Increasing digital confidence and capitalising on internal knowledge.
UnitingCare recognised they needed structure and guidance on a range of ICT issues. As a not for profit resources have to take on multiple roles and are often a spread thin. They feared something might slip between the gaps.