Actions over words breaks consultant fatigue to build trust and momentum. Allowing the University of Newcastle to embrace a new beginning.
What we did | Incremental Value |
---|---|
Weekly showcases | The team showcased an MVP of their report in their first week. They iterated the report based on feedback and showcased progress every week. |
Shared models, collateral and tools | The team shared the Agile & DevOps framework, their Governance model for COTS and SaaS and automation exemplars. |
Collaborative documentation | The team edited all interview and workshop notes in collaboration with participants. They outlined their report visibly on a wall. |
Started a centre of excellence | By linking the Agile & DevOps enthusiasts with each other and outside communities, the team started a new network and knowledge-sharing. |
Drop-in conversations | The team kept their door open for ad hoc conversations about how Agile & DevOps could work for the client. |
Mini-workshops | In workshops like Governance and delivery have a friendly chat, the team involved the client in new agreements for iterative delivery of value. |
Innovation incubator | Around 25 people formed teams to pitch for executive support to work on four-week experiments to Agile & DevOps ways of working. |